Privacy Policy
Last updated: March 15, 2026
This Privacy Policy describes how Rimvaro ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at rimvaro.com and any related services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you provide when you interact with our Services, including:
- Name and contact details such as email address and phone number
- Account registration information
- Payment and billing information processed through secure third-party providers
- Communications you send to us, including support requests and feedback
- Any other information you choose to provide through forms or correspondence
1.2 Information Collected Automatically
When you use our Services, we automatically collect certain technical and usage information, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device identifiers and hardware model
- Pages viewed, features used, and time spent on the Services
- Referring URLs and exit pages
- Log files and error reports
- Cookie identifiers and similar tracking data
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Authentication providers if you sign in using a third-party account
- Analytics and advertising partners
- Publicly available sources for fraud prevention and verification purposes
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Services
- To process transactions and send related information including confirmations and invoices
- To create and manage your account
- To respond to your comments, questions, and requests
- To send administrative and transactional communications
- To send promotional communications, where you have opted in or where permitted by applicable law
- To monitor and analyze usage patterns and improve the Services
- To detect, prevent, and address fraud, abuse, security incidents, and technical issues
- To comply with legal obligations and enforce our terms
- To personalize your experience and deliver relevant content
3. Legal Basis for Processing
We process your personal information on the following legal grounds:
- Contractual necessity: Processing required to deliver the Services you have requested
- Legitimate interests: Processing necessary for our legitimate business interests, provided these are not overridden by your rights
- Consent: Processing based on your explicit consent, which you may withdraw at any time
- Legal obligation: Processing required to comply with applicable laws and regulations
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for core functionality and security | Session or persistent |
| Functional | Remember your preferences and settings | Persistent |
| Analytics | Understand how visitors interact with the Services | Persistent |
| Marketing | Deliver relevant advertising and track campaign performance | Persistent |
4.2 Managing Cookies
You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. Disabling cookies may affect the availability and functionality of certain parts of our Services. Where required, we will request your consent before placing non-essential cookies.
5. Sharing of Information
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We share information with third-party vendors and service providers that perform services on our behalf, such as hosting, payment processing, analytics, email delivery, and customer support. These parties are contractually obligated to use your information only as directed by us and in accordance with this policy.
5.2 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change as required by applicable law.
5.3 Legal Requirements
We may disclose your information when we believe disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud or abuse, or protect the safety of our users or the public.
5.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine retention periods include:
- The duration of your relationship with us and active use of the Services
- Legal obligations requiring us to keep data for a minimum period
- Statute of limitations applicable to potential legal claims
- Our legitimate business interests in maintaining records for operational continuity
When your information is no longer required, we will securely delete or anonymize it.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and staff training.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use strong passwords and to notify us immediately if you suspect unauthorized access to your account.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country. When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection consistent with this policy.
9. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to certain exceptions
- Restriction: Request that we restrict processing of your information in certain circumstances
- Portability: Request transfer of your information to another service provider in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing purposes
- Withdrawal of consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. This policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access. We have no control over and assume no responsibility for the content or privacy practices of third-party sites.
11. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information as soon as possible. If you believe we may have collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this policy and, where appropriate, provide additional notice such as a notification within the Services or by email. Your continued use of the Services after any update constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Rimvaro
- Address: 416 Bedok North Ave 2 #01-39, 460416, Singapore
- Email: [email protected]
- Phone: +65 6892 0379
- Website: rimvaro.com